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How to Install Adobe Acrobat 2020 on Windows

⏱ About 10 minutes 💻 Windows 10 & 11 ✅ Beginner friendly

Adobe Acrobat Pro 2020 · Windows

How to Install Adobe Acrobat 2020 on Windows

Adobe Acrobat 2020 is a one-time purchase PDF editor for Windows that lets you create, edit, sign, and protect PDF files. This guide shows you exactly how to install Adobe Acrobat 2020 on Windows 10 and Windows 11 using the serial number sent to your email. The whole process takes about ten minutes, and you don’t need any technical experience — just follow the steps below, each with a screenshot.

Ready? Make sure you have everything in the checklist below before you begin.

Before you start

  • Download Adobe Acrobat 2020 from the download link provided in your license email
  • Have your serial number ready (it’s in the same order email)
  • Remove any other Adobe Acrobat program already installed on your computer to avoid conflicts
1

Download Adobe Acrobat 2020 from your email link

Open the order email we sent you and click the “Download Adobe Acrobat Pro 2020” button. The file will be saved to your computer’s Downloads folder. Wait for the download to finish completely before moving to the next step.

Order email with the Download Adobe Acrobat Pro 2020 button and license key

2

Extract the zip folder

In your Downloads folder, find the AdobeAcrobatPro2020 file. Right-click it and choose Extract All…, then pick a location and confirm.

Right-click the AdobeAcrobatPro2020 file and select Extract All in Windows File Explorer

3

Run the Setup file

Open the extracted folder and go to AcrobatPro › Adobe Acrobat. Double-click Setup (the file with the “Application” type — not the small setup config file).

The extracted Adobe Acrobat folder with the Setup application file highlighted

4

Enter your serial number

When the installer opens, select “I have a serial number”. Copy the serial from your email and paste it into the Serial Number box. Uncheck the Adobe Genuine Service (AGS) option, then click Install.

Adobe Acrobat 2020 Setup window with I have a serial number selected and the serial field

5

Wait for the installation to finish

Setup will start copying files. This usually takes a few minutes — leave the window open and don’t restart your computer until it’s done.

Adobe Acrobat 2020 installation progress bar showing files being copied

6

Launch Acrobat

When you see “Setup Completed”, click Launch Now. On first launch you may be asked to accept the license agreement and activate the product — just follow the on-screen prompts.

Adobe Acrobat 2020 Setup Completed screen with the Launch Now button highlighted

Tip: Always copy and paste your serial number instead of typing it. This avoids mistakes with similar characters like 0 (zero) and O (letter O).

Frequently asked questions

Where do I find my serial number?

It’s in your order confirmation email, shown as your license key. If you can’t find it, search your inbox for the order and check the spam or promotions folders.

Where does the download go?

When you click the download button in your email, the file is saved to your computer’s Downloads folder by default. Open that folder to find the AdobeAcrobatPro2020 file.

Why should I uncheck Adobe Genuine Service?

Adobe Genuine Service (AGS) runs background checks and can show repeated pop-ups. Leaving it unchecked keeps the installation lighter and avoids those notifications.

My serial number isn’t accepted.

Check there are no extra spaces and that the serial matches your email exactly. If it still fails, make sure that you have extracted the zip folder before running setup.

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