At KeyUpMart, we are committed to your satisfaction. That’s why we offer a 30-day money-back guarantee.
If your product key is not working, cannot be activated online or by phone, or is not compatible with your device, you are eligible for a full refund — as long as the license has not been used or activated.
How to Request a Refund:
To request a refund, please reach out to us through one of the following methods:
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Directly from your dashboard
Simply log in to your account and submit a refund request through your user dashboard — it’s fast and automatic. -
Live Chat Support
Visit our website and chat with a support agent in real time. -
Email Us
[email protected]
We kindly ask that you contact us before reaching out to your bank or PayPal. In most cases, our support team can resolve issues quickly and efficiently, saving time for everyone involved.
Refund Process:
Refunds are typically processed within 7 business days.
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PayPal refunds are usually instant
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Credit/debit card refunds may take a few business days to appear, depending on your bank
❌ We Cannot Accept Refunds only If:
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The license key has already been activated or used