Question 1

How do I Receive my product key?

Accepted Answer

Once you place the order, you'll receive an email with the status. Our system usually sends the license automatically within 1 minute . If there's a delay, you'll be notified by email.

Question 2

Why your prices higher than the market ?

Accepted Answer

Our prices reflect the fact that we sell only genuine Microsoft licenses, backed by official certification and full customer protection. We guarantee authenticity, automatic delivery, refund options, and dedicated support — giving you a safe and professional experience you can trust.

Question 3

Are you Authorized Microsoft reseller?

Accepted Answer

Yes, we are an authorized Microsoft reseller with official certifications. For security reasons, these certifications are not shared publicly.

You can verify our status by visiting our official Microsoft Partner profile.
If you need further verification, you can contact our compliance team at compliance@keyupmart.com to request a copy of our latest signed partner agreement with Microsoft.

Question 4

What is the Different between OEM and Retail Licenses ?

Accepted Answer

OEM licenses are tied to the device itself and cannot be moved to another device. Retail licenses are linked to your personal email and can be easily transferred between devices



Feature
OEM License
Retail License




Price
Lower
Higher


Device Transferable
❌ No (locked to first activated device)
✅ Yes (can move to new devices)


Microsoft Account Linking
❌ Not linked to your Microsoft account
✅ Fully linked to your Microsoft account


Flexibility
Fixed to one device — cannot reuse after hardware change
Can be reused when changing or upgrading device


Legal Status
⚠️ OEM licenses may not fully comply with Microsoft rules for private users; legality varies by country
✅ Retail licenses are 100% legal worldwide for private and business use

Question 5

What is your refund policy ?

Accepted Answer

We offer a 30-day money-back guarantee — no questions asked. If the license hasn’t been used or activated

you can request a refund automatically from your dashboard. Our automated system checks the license status and processes your refund quickly.

simply login to your account --> orders --> and ask for the refund

Question 6

Do you offer after sale support?

Accepted Answer

Yes! Our support team includes certified Microsoft engineers who are experts in resolving any license-related issues. You can reach us via live chat, email, or phone. If needed, we can schedule a remote session using trusted tools like AnyDesk or TeamViewer to assist you directly.

Question 7

is there any warranty on the license ?

Accepted Answer

Yes! We provide a lifetime warranty on all our licenses. You can contact us anytime you need assistance — our team is always ready to help.

Question 8

Are these licenses authentic?

Accepted Answer

Yes, all licenses provided by us are genuine and verified , as we are authorized reseller from AutoDesk

Question 9

How quickly can I start using the subscription?

Accepted Answer

You’ll receive your license invitation within 8–12 hours after placing your order

Question 10

Can I use this subscription on multiple devices?

Accepted Answer

Absolutely! This plan supports use on up to two devices simultaneously.

Question 11

Is there any warranty for the product?

Accepted Answer

We provide a 1-year or 3-year warranty (depending on your subscription plan) on all Adobe Acrobat Pro 2024 subscriptions.
✔️ If your subscription is revoked or stops working unexpectedly due to technical reasons within the warranty period, we will provide you with a free replacement at no extra cost.

Question 12

Do you offer a money-back guarantee?

Accepted Answer

Yes. All of our Autodesk products come with a 30-day money-back guarantee. If you are not satisfied for any reason, we provide a no-questions-asked full refund within 30 days of purchase.

Question 13

What is the Autodesk All Apps Subscription?

Accepted Answer

The Autodesk All Apps Subscription gives you access to every single application that Autodesk offers under one plan. This includes industry-leading software such as AutoCAD, 3ds Max, Revit, Maya, Fusion 360, and many more. With this subscription, you always have the latest versions and updates of Autodesk products, all in one package.
Get the 2025 Autodesk All Apps 1 or 3-Year Subscription here
Get the 2026 Autodesk All Apps 1 or 3-Year Subscription here

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Autodesk All Apps 2026 Complete Collection – Official License | 1 or 3 Year Subscription

Autodesk All Apps 2026 Complete Suite

Complete Autodesk Software Collection – All Apps Included

Every Autodesk Application in One Package

Included Software by Category

✏️
CAD & Technical Drawing

3D Animation & Visual Effects

⚙️
Engineering & Simulation

️
Architecture & Construction

Manufacturing & CAM

Visualization & Rendering

Data Management & Specialized Tools

Why Choose Autodesk All Apps Subscription?

Premium Subscription Benefits

Technical Specifications & Compatibility

Complete Autodesk Suite – Professional Solution

AutoDesk all applications

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