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Privacy Policy

Effective Date: Mar 12 , 2024

At KeyUpMart, accessible from https://keyupmart.com, safeguarding the privacy and security of our visitors is one of our highest priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

If you have any questions or require further information about our Privacy Policy, please do not hesitate to contact us at [email protected] .


1. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.


2. Scope of This Policy

This Privacy Policy applies exclusively to online activities on KeyUpMart and is valid for all visitors to our website with respect to the information they share or we collect. This policy does not apply to data collected offline or through other channels not associated with this website.


3. Information We Collect

We may collect personal information from you in various ways, including:

  • Account Registration: When you register for an account, we may collect your name, email address, billing/shipping address, company name, and phone number.

  • Direct Contact: If you contact us directly, we may receive your name, email address, phone number, and any content or attachments in your message.

  • Purchases: When you place an order, we collect payment and shipping information necessary to complete the transaction.

We only collect information that is necessary for the delivery of our services and will always explain why we are collecting it at the point of request.


4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website

  • To process orders and deliver products and services

  • To improve, personalize, and expand our website functionality

  • To communicate with you, including responding to your inquiries and sending important service-related notices

  • To send promotional emails, if you opt-in

  • To prevent fraudulent activities and enhance security

  • To comply with legal obligations


5. Log Files

KeyUpMart follows standard industry practices by using log files. These files log visitors when they visit websites and may include IP address, browser type, ISP, date/time stamp, referring/exit pages, and number of clicks. This data is used for trend analysis, administration, and site performance improvement. It is not linked to any personally identifiable information.


6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These may store your preferences and session information and help us understand how visitors use our site.

You may disable cookies via your browser settings, though this may impact your user experience.

For general information about cookies, you can visit:
https://www.allaboutcookies.org


7. Google DoubleClick DART Cookie

Google may use DART cookies to serve personalized ads based on your visit to our website and other sites. You can opt-out of DART cookies by visiting:
https://policies.google.com/technologies/ads


8. Third-Party Advertising & Privacy

Some advertisements or links on our website may be served by third-party advertisers. These parties may use cookies, JavaScript, or web beacons to measure advertising effectiveness and personalize the ads you see.

KeyUpMart does not have access to or control over these third-party cookies. We recommend reviewing the privacy policies of each third-party advertiser to understand how your information is handled.


9. Your Privacy Rights

Depending on your location, you may have specific rights under data protection laws such as:

GDPR (European Union Users)

You have the right to:

  • Access your personal data

  • Request rectification or erasure

  • Restrict or object to data processing

  • Request data portability

CCPA (California Residents)

You have the right to:

  • Know what personal data we collect and how it’s used

  • Request deletion of your data

  • Opt-out of the sale of personal data (we do not sell your personal information)

To exercise these rights, contact us at [email protected]. We will respond within 24 hours .


10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us immediately, and we will promptly remove the data.


11. Data Security

We take strong precautions to protect your information. This includes:

  • SSL encryption across our site

  • Secure data storage and access controls

  • Regular site monitoring and malware scans

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we take every commercially reasonable step to ensure it.


12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage users to review this policy regularly to stay informed of how we protect their data.


 

We collect information about you during the checkout process on our store.

13.What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

14.Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

15.Payments

We accept payments through PayPal and credit/debit cards . When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.